HVAC Service Manager
HVAC Service Manager Wanted – Top-Tier Pay, Incredible Culture & Outstanding Work-Life Balance!
Are you a seasoned HVAC professional ready to lead and inspire a team while working for a company that genuinely values your expertise and leadership? At Elevate Home Services, we’re growing fast and looking for a results-driven HVAC Service Manager to join our leadership team. Enjoy an unmatched culture, a healthy work-life balance, and the opportunity to shape the future of our service department.
Position Highlights:
· Income Potential: Competitive salary with bonus incentives based on team performance and KPIs.
· Leadership Role: Guide, mentor, and grow a team of top-performing service technicians.
· Work-Life Balance: No overnight or Sunday service calls—enjoy time for what matters most.
What You’ll Do:
- Lead, develop, and manage a team of HVAC service technicians to ensure high performance and customer satisfaction.
- Provide ongoing training, coaching, and technical support to service staff to maintain top-tier standards.
- Oversee daily operations of the HVAC service department including scheduling, dispatching, and workflow efficiency.
- Monitor and manage departmental KPIs including job completion rate, average ticket size, and customer satisfaction.
- Assist with troubleshooting complex HVAC issues and ensure accurate diagnoses and effective solutions.
- Ensure all team members adhere to safety protocols and compliance regulations (OSHA and local code).
- Foster strong relationships with customers, resolving escalated concerns professionally and effectively.
- Collaborate with company leadership to develop strategic goals and identify growth opportunities.
What We’re Looking For:
- Minimum 5 years of experience in residential HVAC service with at least 2 years in a supervisory or management role.
- Experienced in call-by-call coaching with a strong background in Nexstar systems and best practices.
- Proven leadership skills with a passion for coaching and developing team members.
- Strong technical knowledge in HVAC systems including diagnostics, repairs, and best practices.
- Skilled in utilizing ServiceTitan
- Excellent communication, organizational, and customer service skills.
- Ability to manage and track performance metrics and service outcomes.
- Valid driver’s license with clean driving record.
- Strong problem-solving skills and the ability to remain calm and professional in high-pressure situations.
Why Choose Elevate Home Services?
- Competitive Salary + Bonus Opportunities
- Low-Cost Health, Vision, Dental Insurance for you and your family
- 401(k) with Company Match
- Company Vehicle + Phone + Tablet
- Paid Time Off & Wellness Days
- Clear Growth Pathways: We promote from within
- Supportive Culture: We prioritize your development, well-being, and career satisfaction
Extra Perks You’ll Love:
- 10% Friends & Family Discount on all services
- Birthday Off: Celebrate with a paid day off
- SmartDollar Financial Coaching
- Leadership Training & Life Coaching
- Weldon Long Mindset & Success Training
- Audiobook Library & Weekly Development Sessions
- Gym Membership Reimbursement
- LegalShield Access for affordable legal support
If you're ready to lead a high-performing team and make a lasting impact at a company that truly values its people, apply today! Let's find out if Elevate Home Services is the next great chapter in your HVAC leadership career.